Archive for January, 2009

Empathy and professional victims (reply to Jason Calacanis)

Wednesday, January 28th, 2009

Jason Calacanis’ recent email (“We Live in Public (and the end of empathy)” ) talked about the lack of empathy and caring on the internet.

Empathy has been taking a hit for a long time. Remember that seeing executions used to be considered a family sport.

I point the finger at Republicans and the moneymen of Wall Street who made empathy and compassion a sign of weakness. Republicans have also perfected the “art” of professional victimhood. My definition of professional victimhood:

Someone who claims to be a “victim” in order to reduce punishment or to justify monetary gain. A professional victim usually points to minor issues as proof of victimhood in an effort to deflect attention from larger crimes or issues. A professional victim points to being denied monetary gain as proof of victimhood.

Unrealized future benefit is not a sign of a victim.

My definition of a real victim is:

A real victim has goods / health / freedom taken from them, that they had prior to being a victim. Their real victimhood is revealed because they are not trying to use the cloak of “victimhood” to justify financial gain. Real victims are not eager to proclaim their victimhood for profit but only to restore what was previously theirs. Real victims talk about being victims in the context of trying to benefit the community. (A rape victim revealing the rape so that the community is warned)

The real tragedy is that with so many “victims” — society has become jaded to the idea that anyone is a victim. As a result the real victims are victimized a second time by society’s indifference to their suffering.

Some recent professional victims:

  • Thain (ex CEO of Merrill Lynch) is a “victim” because he didn’t get his bonus,
  • Scooter Libby is a victim because he was convicted a crime (outing a CIA agent) that others got away with

[Update: a bit of necessary clarification. I am not regarding Mike Arrington as a "professional victim". It looks like he faced a real threat and was compelled to take real steps to avoid becoming a real victim. The break back to talking about Jason's email on empathy was not clear enough.]

Returning to the discussion of empathy (or lack thereof) on the internet,
Jason ends his email about empathy talking about Mike Arrington being spit on.

On more than a few posts, Mike has carried out personal attacks that really are unwarranted. Random example PayPerPost Users Freaking Out Over Google PageRank Nuke:

Among the more pathetic messages:

Oh. My. God. Oh my god! I can’t believe this is happening. I NEED to earn money with my blogs, I’m going to have to take every single opp I qualify for every day in order to keep up with expenses.

So Mike terms “pathetic”, someone who is struggling to make ends meet and is now faced with an even greater economic hill.

Mike has had many opportunities to show compassion when having to deliver harsh reviews about a company’s behavior or its products. But many times, Mike has turned a harsh review into a personal attack.

Apparently, now Mike was on the receiving end of a spitting incident and an angry blogger. So what does Mike promise?

Mike promises to be less empathic:

Seeing my parents fear for their lives and not understand how or why their son was in this position changed me, made me a much less forgiving person in general.

As a countervailing example, I would like to recognize this post on TechCrunch (although not by Mike Arrington):

How bad is the economy? In an effort to raise money for his rent, one man named Victor is trying to sell his Digg account on Craigslist for $650.

I’ve set up a TipJoy account for him below. Give him a dollar to help him with his rent, if you’ve got the spare change. All proceeds will go to Victor.

Is this justification for any attacks on Michael or anyone else? No.

However, if the victim has a history of his own personal attacks — maybe he should look at showing more compassion when having to deliver the harsh review.

Having said this, I read TechCrunch every day and I hope Michael does resume blogging but refrains from personal attacks.

I suspect that I have just condemned any hope of a positive review from TechCrunch, but such is life.

My anti-consumer new years resolution

Thursday, January 22nd, 2009

Whereas,

  • After getting billions in taxpayers’ money, the banks are screwing consumers. Yesterday, I got my version of that. Chase bank decided to unilaterally tacked on fees to a credit card account. These fees are simply because I am maintaining a balance but not actively using the account.
  • The RIAA has been aggressively pursuing file sharers first through lawsuits and now by trying to shutdown people’s internet access. The RIAA makes it financially dangerous to have an internet connection.
  • DVDs are rigged so that the DVD player refuses to obey the owner of the machine. For example, the owner of the DVD cannot skip or fast forward through the anti-fair-use warning at the beginning of the DVD.
  • Installing many games, results in anti-”privacy” malware like SecureROM being installed on the game owner’s computer. The potential to damage of the computer’s operating system is very much of a reality.
  • Google refuses to be responsive to any requests emailed in for support. Your gmail account can disappear for any reason what so ever and there is no recourse. [Update 22-Jan-2009 : Google's Feedburner now makes this list as well]
  • Facebook, LinkedIn, et. al. have provisions that give them unilateral rights to cut off access to data that you the user created – with no recourse and arbitrarily.
  • Bernie Madoff, the most recent Ponzi scheme from Wall Street has wrecked the lives of millions. People’s life savings that they put in the Bernie Madoff basket are gone.

Therefore, I make these resolutions – realizing that I will not be able to perfectly follow them at least at first but never the less will strive to achieve:

  1. Any company where it is difficult to impossible to reach a human is untrustworthy. Nothing of value should be entrusted to such a company – (Google, Facebook).
  2. Any company that attempts to “lock” me by refusing me easy access to my information should be avoid. (Facebook)
  3. “Paperless” options from credit card companies will be refused. The assumption will be that the credit card companies have a vested interest in altering the statements. Having a paper copy, prevents possible tampering.
  4. Local companies will be preferred over large companies.
  5. Non-profit companies providing the same service will be preferred ( Credit Unions rather than banks )
  6. Any “convenience” that has high liability potential will be avoided.
  7. Any item that will not obey the owner should not be purchased. (i.e. extremely limited DVD purchases / no upgrade to Blu-Ray / Netflix instead)
  8. Any service / product that did not exist before electricity should be examined to see if it is really necessary. (i.e. iPods)
  9. No financial expenditure should be a significant purchase. The assumption will be that the product will be faulty, malware or otherwise potentially result in a significant financial loss. (sorry GM, Ford — no new car purchases)
  10. No eggs in one basket. No single provider should be able to significantly damage my business or life. For example, code written for Google AppEngine can only be used on Google AppEngine therefore Google can destroy any business using Google AppEngine.
  11. Extreme focus on eliminating debt.

I suspect that a large number of people will express disbelief that I would actually follow through on any of this. So let me say this:

  • It has been 3 years since we last brought a CD
  • The last time, I or my wife brought a new car was in 1992. The cars we currently own we purchase 3 and 8 years ago paying $4000 and $1500 respectively.
  • We haven’t had cable for over 2 years and we don’t even bother with broadcast TV
  • Our internet service with Earthlink has been down for a week and rather than continue to try to get some response from them we are debating about canceling phone and internet service all together and relying strictly on cell phones.

MacOSX and hostname

Thursday, January 15th, 2009

h/t Larry Gordon (copied because I want to make sure I always have it available):

When I log into the network at my job my Mac’s hostname always turns to:

larryx.na.corp.ipgnetwork.com

I have my local hostname set to:

larryx.local

So What I would like to do is set my Mac’s hostname to my local hostname. You can do this all from Terminal in a single line.

Run this command in Terminal:

sudo scutil --set HostName larryx.local

What don’t you know?

Saturday, January 3rd, 2009

The next interview question for the “highly” qualified person:

What don’t you know?

As Seth Godin pointed out, many people from successful organizations think the organization’s success is due to their efforts, when they may have little to do with the original success that this “highly” qualified person was able to extend with the money, visibility, etc. that was at their disposal.

But what is equally a problem are the people who feel that there is only “one” right way of doing something. These one-trick ponies are dangerous as well — what worked at their last job may not work at all for the job they are interviewing for.

The death of Taiwan airlines

Saturday, January 3rd, 2009

Once again, trains are not obsolete, merely neglected:

To many in western Taiwan, the commencement of the Taiwan High Speed Rail last January ushered in a new era of fast and convenient travel between the north and south of the island. However, to local airlines, the rail service has brought unprecedented challenges that strike at the very core of their existence.

Since the high-speed railway service began, half of the air routes between Taipei City and the country’s western cities have been discontinued, with those from the capital to Taichung and Chiayi closed last year and the one to Tainan ended in August. While flights between Taipei and the southern cities of Kaohsiung, Pingtung and Hengchun–home to Kenting National Park–are still in service, operators recently stated that their future is uncertain, with reductions or cancellations being considered.
Mandarin Airlines, a subsidiary of Taiwan’s China Airlines, is the only company still running flights between Taipei and Kaohsiung–once the nation’s most lucrative domestic route that was also operated by three other local airlines, Uni Air, TransAsia Airways and Far Eastern Air Transport (FAT). Despite reducing its Taipei-Kaohsiung service to one flight per day Aug. 16, Mandarin Airlines also applied to the Civil Aeronautics Administration under the Ministry of Transportation and Communications to pull out from the route as of Sept. 1.

“Summer is supposed to be the peak season of air travel, but our passenger occupancy rate is barely over 50 percent,” said Irving Hsu, spokesman for Mandarin Airlines. “Airlines cannot survive with occupancy rates lower than 60 percent. It is increasingly difficult to maintain operations as more travelers now choose to take THSR’s trains,” Hsu explained.

In order to maintain an air service between Taipei and Kaohsiung, the CAA declined Mandarin Airlines’ application. CAA Director-General Lee Long-wen said his agency would continue to persuade the company to keep operating the route because “there is still market.”

“I conducted an inspection trip to the Kaohsiung International Airport Aug. 11 and many employees there asked us not to cancel Taipei-Kaohsiung flights altogether; otherwise the only domestic routes left for the airport will be those between Kaohsiung and the country’s offshore islands,” Lee noted.
The director-general explained that granting Mandarin Airlines additional offshore island routes or cross-strait charter flights would be one way of compensating its losses in running the Taipei-to-Kaohsiung service. Lee conceded that if the passenger volume does not improve, the route would have to be closed. “But at present we will try our best to find a solution to save it,” he said.

As a compromise, CAA has nevertheless agreed to the airlines’ reduction of flights between these two cities to one on Friday, Sunday and Monday starting Sept. 1. This will allow people to visit their families on the weekends, the administration said.

Meanwhile, Uni Air, which flies from the capital to Pingtung and Hengchun, has called on the CAA to subsidize its flights, emphasizing that though these southern cities still need the services, it cannot allow its losses to continue indefinitely. “Without the government’s assistance, we may have to end operations, and those who suffer will be residents in the south,” the company stated.

A CAA official explained subsidizing airlines would be complicated because it involves legislation and budget planning. “We have lowered the cost of an airport lease by 30 percent for these airlines, but this is unlikely to plug whatever financial gaps these companies have encountered in running domestic flights,” he added.

While FAT announced suspension of all operations in May because of financial difficulties, the official said the three other local airlines all reported losses in 2007 and for the first six months of this year. “These are hard times compounded by high fuel prices, declining market demand and the economic slowdown,” he admitted.

According to CAA statistics, the volume of domestic air passengers peaked in 1997, hitting 18 million that year. It however slumped by 60 percent to 8 million in 2006, and further dropped to 6 million last year. Airlines have predicted that the number of air passengers will barely reach 4 million this year.
A former Ministry of Transportation and Communications advisor, Professor Chang Shyue-koong from National Taiwan University’s Department of Civil Engineering noted that transportation experts cautioned the government on the effect the high-speed rail would cause local airlines a decade ago.
“But the government has not taken these warnings seriously and prepared for the changes. That’s why the nation’s airlines are now beleaguered by a host of difficulties,” he added.

The other problem remains to be addressed is how to handle the mostly empty local airports these days. One CAA official responsible for rejuvenating these facilities said the increase in cross-strait flights are expected to keep some of the airports busier in the future. “We are planning to turn part of these airports into shopping malls or recreation areas for tourists,” he said.

So trains once again prove that they can compete when the investment is made.

decline and fall of the Republicans

Saturday, January 3rd, 2009

My favorite economist, Paul Krugman writes:

I think this is part of a broader picture: the GOP that’s left after this election will probably be even further off in right field, even further out of touch with the rest of the country, than before. Democracy Corps writes about the “Republican disconnect” in terms of perceptions; this disconnect may be reinforced by changes in personnel.

More about the Republican disconnect below.

Republicans will have a long time in purgatory. Structurally, the Republicans are incapable of reinventing themselves at this point. Barring a black swan event, it is going to be a decade before the Republicans can regroup.

It was only 4 years ago that Karl Rove was planning the “permanent majority” of Republicans. What he failed to realize was the way the world was shifting, and shifting in ways that rewarded the Democratic Party chaos and penalized the Republican Party hierarchy.

But some background….

First, Democrats (and many progressive organizations) are used to handling differing opinions. Chaos and disagreement are part and parcel within every Democratic/progressive/liberal group I have ever known.

Second, the Democrats were in the wilderness and a slow decline for a long time (Arguably since LBJ). With the exception of Jimmy Carter (who was ineffective/non-inspirational) and Clinton (always working the angle), there has been no liberal Democrat since LBJ/JFK — about 40 years. The Republican pro-big-business presidents have dominated the presidential bully pulpit.

During most of this time, the Democrats have allowed the Republicans to seize the narrative and define what it means to be Americans. While Karl Rove’s announcement was a little late, arguably it was true for most of the last 40 years. But his announcement was at the end of the cycle, not the beginning.

Third, Democrats are used to examining their own faults (sometimes its a little too navel-gazing) and trying to learn from those lessons. Today’s Republicans have been cultivated by the Rush Limbaughs to be professional victims. Professional victims never have any fault with themselves- it is always the “others” fault. If someone has no ability to be introspective, then they have no ability to self-correct their faults. Today’s Republicans have been completely sold on the idea that everyone is to blame but themselves.

This is what the Democracy Corp’s “Republican disconnect” survey found. The causes of John McCain’s defeat:

  • hostile mainstream media, (65% of Republicans) ignoring the reality that until very, very recently all major talk shows were “conservative”
  • economic events beyond their control (29%) ignoring reality that Republicans were supposed to be “good” at the economy — when in fact they have been gutting it
  • Democrats having more money and resources. (25%) Republicans have dominated the money game for years — why not this year — someone else’s fault! Ann Coulter starts her 12 Dec 2008 email to the Human Events email list:

    Dear Fellow Conservative,
    Do you know which special interest gave more money to the Obama campaign than any other?
    If you guessed “trial lawyers” — well, okay, that’s too easy. But can you guess which special interest came in second?
    Labor unions? Nope. The Green Lobby? Nope. AARP? Wrong, again. NEA? Nyet.
    Give up? Okay, here’s the answer: Wall Street.

    There you have it right from the horse’s mouth, even the moneymen have abandoned the Republicans.

  • 12 percent thought that McCain wanting to continue Bush’s policies. Only 12% willing to look at themselves!
  • 10 percent pointed to Palin — but Palin is the “perfect Republican”
  • 8 percent suggested the big spending and deficits were to blame. (borrow-and-spend Republicans — will they repent?)

If only 12% are willing to consider that the fault lies within, there is a lot of work to get the other Dittoheads to switch off Rush and the other professional victims.

The key issue from this special survey of Republicans is whether or not the party is connected enough to what is happening in the country to work with the new leaders of the country and to begin the process of self-examination necessary for political change.

Two things came along that upset the apple cart:

  • The Internet
  • Howard Dean

The new game in the town that “saved” the Democrats is the internet. The internet enables the chaotic organization to function. The Republicans cannot handle chaos.

Christmas present requests

Saturday, January 3rd, 2009

Miss A (5 years old) wants:

“A singing doll that has a toilet” — apparently the doll gets inspiration from certain …ehem… daily activities. (6 Dec 2008)